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Job Posted Date	11/21/2012
Job#	LA 129668
Title	Customer Service
Country	USA
Location	CA-South Bay Torarnce
Term	Full Time
Salary	27,000 - 30,000 USD
Visa Sponsor	NO
Language	Japanese, English
Job duties	• Attracts potential customers by answering product and service questions; suggesting information about other products and services. • Opens customer accounts by recording account information. • Maintains customer records by updating account information. • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Maintains financial accounts by processing customer adjustments. • Recommends potential products or services to management by collecting customer information and analyzing customer needs. • Prepares product or service reports by collecting and analyzing customer information. • Contributes to team effort by accomplishing related results as needed.
Contact	Satomi Ota: 310-808-6279 sota@pasona.com

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