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Job Posted Date |
12/11/2012 |
Job# |
CHI 129781 |
Title |
Inside Technical and Sales Support Representative |
Country |
USA |
Location |
IL-Chicago Northwest |
Term |
Full Time |
Salary |
43,000 - 45,000 USD |
Visa Sponsor |
NO |
Language |
English |
Job duties |
-Provides technical support to customers, such as selecting and sizing products based on application needs, providing technical data and information, trouble shooting problems etc. through 800 technical telephone lines and emails.
-Provides customer service to customers, such as price and delivery. RMA coordination and customer complaint resolution etc.
-May coordinate or support local sales promotion (direct mailers, email, motion/motor fairs etc...)
-Communicates professionally to customers and employees.
-Provides marketing information obtained from customers to company.
-Calls prospective customers in designated market area to qualify leads and explain type of services or products offered.
-May attend trade shows, seminars, or Motor/Motion Fairs.
-Works with sales representative to keep account activities.
-May provide employee technical training
-May write reports as required.
-Builds and maintains customer relationship. |
Contact |
Akiko Sugawara: 248-374-5894 asugawara@pasonamic.com |
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