Job Posted Date 09/06/2012
Job# TX 129016
Title IT Technical support
Country USA
Location TX-Texas East Houston
Term Full Time
Salary 48,000 USD
Visa Sponsor NO
Language English, Chinese
Job duties • Setting up a network for a newly established company with e-mails, intranet, etc. on new or used PCs and PC related equipment, communication equipment, copiers, etc..
• Assist all users with utilization of PCs and PC related equipment, PC software, peripherals, communication equipment, copiers and all equipment which is responsibility of Information Systems Department.
• Troubleshoot and fix problems with computer systems, which includes troubleshooting hardware and software, e-mail, network and peripheral equipment problems.
• Troubleshoot and fix problems with wireless and local area network.
• Perform backups and keep log of daily backups.
• Keep documentation of hardware and software inventory and update it on regular basis.
• Make sure that virus protection software is up-to-date and clean any viruses that infect computers within the company.
• Telephone programming such as add, remove and changes.
• Responsible for backing up software and assuring that a PC configured for a user has all necessary software loaded and tested before issuing to the user.
• Must review and Track-it database twice each day to determine those tasks which must be addressed by IT technicians from outside and work with HR manager to prioritize those requests, acting on urgent situations immediately.
• Subject to calls after hours and on weekends for urgent software or system problems at the company.
• Work proactively and work with an outside IT vendor company which supports the company’s IT environment.
• Must follow safety rules at the company and wear a hard hat in all designated areas at the company.
Contact Chinatsu Jen: 713-267-9335 cjen@pasona.com 

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